Media Monitoring Services
Media monitoring that protects your brand’s reputation.
We regularly track news coverage and public conversation about your brand, products, and competitors, then turn it into sentiment reports and response recommendations you can act on.
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Who it’s for
- Brands that want to know how the media covers them.
- PR teams that need to measure campaign results.
- Companies that want to catch negative issues before they grow.
- Leadership that needs a regular summary of the brand versus competitors.
What you receive
- A list of tracked keywords and media
- Regular coverage and sentiment reports
- Response recommendations for key issues
What’s included
Media Monitoring Services
- 01
Regular coverage tracking
Brand, product, and competitor keywords tracked across relevant news portals.
- 02
Sentiment summary
Every mention grouped as positive, neutral, or negative.
- 03
Response recommendations
Suggested communication steps when an issue needs a response.
- 04
Leadership reports
Visual summaries that are easy to present to management.
FAQ
Common questions
How is this different from Google Alerts?
Google Alerts only sends links. Socta’s media monitoring groups coverage by sentiment, summarizes trends, and adds response recommendations from a team that understands Indonesian media.
How often will I get reports?
Reporting frequency is agreed at the start — for example weekly or monthly — with extra alerts when an important issue appears.
Can you monitor competitors too?
Yes. Competitor keywords can be added so you can compare coverage.
Other services
Ready to take your brand story to national media?
Tell us your goal. We will help choose the angle, portals, and publishing schedule that make sense.
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